BioCommons Access for Galaxy Australia and Bioplatforms Australia Data Portal Users

From 26 March 2026, Galaxy Australia and the Bioplatforms Australia Data Portal will use a new login: BioCommons Access.

BioCommons Access will become your key to analysis services and research data across the Australian BioCommons ecosystem. It provides a simpler, more secure way to access multiple services with a single login — and introduces powerful new features like service bundles.

The following information is relevant if you were a registered user of the Bioplatforms Australia Data Portal or Galaxy Australia before 9 am AEDT 25 March 2026 (registrations after this time will automatically have a BioCommons Access account). To keep using these services, you will need to migrate to BioCommons Access.

Quick LINKS

Migration: what you need to do - summary

Migration: what you need to do - in detail

For Galaxy Users who login via AAF

FAQs for Existing Users

For general support not related to migrating accounts view the BioCommons Access Support page

migration: what you need to do - summary

1. Watch your email (make sure you have access to the email that is associated with your account)

Current users will receive a reminder email in the week before launch with final details. You should update your email now if you are unsure or unable to access your registered email to ensure you can complete the migration seamlessly and promptly.

2. Plan for a shutdown period

Galaxy Australia and the Bioplatforms Australia Data Portal will be unavailable from 9 am 25 March to 9 am 26 March 2026 AEDT.

3. Log in from 26 March 2026

Use your existing credentials the first time you log in after launch. If you previously used AAF to log in, you’ll receive a password reset email on 25 March. 

4. Reset your password

You’ll be prompted to validate your email address and set a new BioCommons Access password. You then need to log in with your new password to complete the migration process.

Migration: what you need to do - in detail

From 9am AEDT 26 March 2026, users who had existing accounts on the Galaxy and/or Data Portal services (before 9 am 25 March 2026) can log in via the Galaxy Australia website, the Bioplatforms Australia Data Portal, or the new BioCommons Access login page.

Step 1 - Enter your existing credentials

  • Galaxy Australia users: Enter your current Galaxy Australia email (or username) and password

  • Bioplatforms Australia Data Portal users: Enter your current Bioplatforms Australia Data Portal username and password

  • Users with both accounts: Use your email (or Galaxy Australia username) and password. This will automatically merge your accounts.

For Galaxy users who login via the AAF, your migration process looks a little different. You’ll receive a password reset email on Wednesday 25 March. Follow those instructions to migrate your account.

Step 2 - Verify your account

  • Once you have correctly entered your details, the system will automatically send a link to reset your password your email address

  • Click the link in the email to change your password according to the updated security requirements, which will verify your account.

Step 3 - Access the service

  • Once your password is reset, you will be re-directed to the BioCommons Access portal.

  • This portal contains links to access Galaxy Australia and the Bioplatforms Australia Data Portal, where you can access connected services, update your profile and apply for Service bundles.

    • You must log into the BioCommons Access portal in order to complete the migration process. Your account will not be active until you do this.

Future logins

For all subsequent visits to any connected service, use your email address (recommended) or username combined with your new password.

If you log in via a service, you will automatically be redirected to the service you were originally trying to access (i.e. Galaxy Australia or the Bioplatforms Australia Data Portal).

FAQs for existing users

  • Yes. BioCommons Access supports login via either your registered username or your email address. We recommend using your email address for your login and maintaining its currency in the system.

  • To ensure the security of your account, we will require all users to set a new password that meets the updated security requirements. Your old password will allow you to verify your identity when you first log in, but it will not grant you access to the services once a new password has been created.

  • Please make sure that you are checking the email address associated with the account. The migration process requires you to click a link sent to your inbox to verify your identity/create a new password.

    • Check your spam/junk folder for the verification email

    • If you still cannot access your account, please contact the BioCommons Access Helpdesk

  • No. Your data in Galaxy Australia and the Bioplatforms Australia Data Portal will be automatically linked to your new BioCommons Access account once you complete the password reset process.

  • The migration of your account to the new BioCommons Access account requires you to reset your password through the link sent to your registered email address.

    For security reasons we cannot directly provide access to a non registered email address.

    If you cannot access your old email address and the reset link, please contact the BioCommons Access Helpdesk.